Stakeholder Group Management

Stakeholder Engagement Analysis

The Group has established a Stakeholder Management Framework in alignment with the GRI Standards 2021, ensuring that stakeholder engagement forms an integral part of driving the Group’s sustainability strategy in a systematic manner.

Under this framework, each department plays a role in identifying and analyzing stakeholders relevant to its operations. This process covers stakeholders across the Group’s entire value chain, from upstream, midstream, to downstream activities. The results of these analyses from all departments are then consolidated and jointly reviewed to accurately and comprehensively classify the Group’s stakeholder groups.

This process also enables the Group to better understand the expectations, key concerns, and potential opportunities for creating shared value with each stakeholder group. The insights gained are subsequently used to develop more effective stakeholder management and communication approaches.

Process of Stakeholder Engagement Analysis

The Group conducts a systematic stakeholder engagement analysis to ensure that the management of relationships and impacts arising from its business operations is appropriate, aligned with the Group’s corporate strategy, and consistent with sustainable development principles. The process begins with the identification of stakeholders relevant to the Group’s operations, taking into account the level of relationship and roles connected to the business value chain across all dimensions.

Subsequently, the Group assesses the impacts of its operations on stakeholders by considering both potential impacts and opportunities across the economic, social, and environmental dimensions (Environmental, Social and Governance: ESG). This assessment enables the Group to gain a comprehensive understanding of the nature and magnitude of such impacts.

In the next stage, the Group analyzes the level of influence that stakeholders may have on the organization’s operations. This evaluation considers various factors, including interdependence, decision-making authority, relevant laws and regulations, as well as potential risks that may affect the Group’s business operations. Based on these analyses, the Group classifies stakeholders according to the level of impact the Group has on them and the level of influence they have on the Group. This classification enables the Group to establish appropriate stakeholder management and communication approaches tailored to the characteristics of each stakeholder group.

The Group also prioritizes each stakeholder group to determine suitable levels and forms of engagement, communication, and response to their expectations and material concerns. This process forms an important foundation for strengthening relationships, building trust, and supporting sustainable business operations.

In 2025, the Group reviewed and systematically classified its stakeholders to ensure that stakeholder relationship management, communication, and responses to expectations are aligned with the organization’s operational context. As a result, the Group identified 10 key stakeholder groups, covering parties that are directly and indirectly involved in or affected by the Group’s business operations.

These stakeholder groups include business partners, who play an important role in supporting operations and project development, including customers, service recipients, and electricity users, who represent the Group’s primary revenue base and business confidence; employees and other workers, who are essential resources in driving the organization; and government agencies, which play roles in regulation, legislation, and policy-making related to the energy industry.

In addition, the Group places importance on local communities in operational areas, which may be directly affected by project activities, as well as shareholders and other investors, who have interests in returns and organizational stability. Other stakeholder groups include suppliers and contractors, who participate throughout the value chain; creditors, who are related to the Group’s financial structure and liquidity; media, which play a role in communicating information to the public; and industry competitors, who form part of the business ecosystem within the same industry.

Such stakeholder classification enables the Group to appropriately assess expectations, material issues, as well as associated risks and opportunities for each stakeholder group. These insights support the development of effective stakeholder engagement, communication, and management approaches that are transparent and contribute to sustainable and resilient business operations.

Stakeholder Engagement Approach

1. Business Alliances
2. Customers
3. Employees and Other Workers
4. Government Agencies
5. Local Communities
6. Shareholders and Retail Investors
7. Suppliers or Contractors
8. Creditors
9. Media
10. Competitors